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Projects Highlighting Process, Strategy & Interaction Design

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Re-imagining Incident Management

BMC

36%

MTTR DECREASE

64%

LESS SERVICE DOWNTIME

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ML Model Workflow for BMC Edge

BMC

~40%

FASTER MODEL SETUP

25%

LESS TIME-TO-DETECT ANOMALIES

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Contribution to AI Components

BMC

10/13 Teams

ADOPTION IN 6 MONTHS

Other Projects Highlighting  Interaction Design

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Agentic AI Studio

BMC

47%

FASTER SETUP TIME

30mins

ANOMALY DETECTION

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GenAI in Configuration Management

Database

BMC

Design → Code Experiment

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Vibe coding design components

Leveraging Figma + Cursor to bring designs to life

Additional Case Studies

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Simplifying a complex flow

TELUS

+18%

LIFT IN CONVERSION

~5mins

SHORTENED PATH TO PURCHASED

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